The $60,000 Lesson That Built a Billion-Dollar Business
He called me because his second-in-command had seen my work at her previous employer. He was a founder. Early days of what was then a promising startup — the kind of business that has energy and momentum but not yet the systems to match. He was also furious. Sixty thousand dollars had gone into a […]
Where can I sign?
I was five minutes into the presentation when she stopped me. I had adapted an existing solution for her business — a system I’d built before, reworked so she could see her own numbers in it, her own workflows, her own team’s reality reflected back at her. Five minutes in, she held up her hand. […]
My Nephew Could Build That In A Weekend
I understand the instinct completely. You’ve been shown a solution. It looks like a spreadsheet. Maybe it has some formulas, a few dropdown menus, a button or two. And somewhere in the back of your mind, a thought forms: “My nephew could build that in a weekend.” I don’t take offence at that thought. I’ve […]
Stop Renting Software You Already Own
It starts innocently enough. One tool for project tracking. One for reporting. One for approvals. One for your quotes. Each one is $29 a month. Each one saves you ‘hours of work’. Each one is absolutely, definitely worth it. Until you add them up. Most mid-size businesses are paying $40,000–$80,000 a year in […]
How Disparate Systems Can Break You
Today, I want to talk about Disparate Systems. I always need to make sure that I’m not saying desperate systems because they also make you sometimes desperate… 🙂 In this case, I mean disparate meaning: they are stand alone systems they are not talking to any other system And the moment you install these kind of processes in […]
Cutting Cost Using Your Existing Software Tools
You can use your existing software to cut costs… Today I want to talk about the situation that a lot of companies nowadays are using Software as a Service [SaaS] offers in the cloud. Software as a Service means you are renting a software packages and you pay a license fee per person – per user. This […]
Are You Aware of the Key Person Risk
How to avoid the key person risk? Today I want to talk about a situation a lot of companies are facing right now with personnel are leaving, the great resignation and they find themselves in a situation where no one in the organisation knows about the processes they are running. Just recently a client reached out […]
The Total Cost of Ownership
Look ten or twenty years ago, the word “Total Cost Of Ownership” was on every bodies mind and in every bodies discussions about IT, Hardware and Software. But since then it kind of vanished from the discussions.And remember: it is still prevalent, it is still so important. Now, let’s talk about the system. Let’s see how repetitive, how responsive, how reliable your processes are?If […]
You want reliable, repeatable, responsive results
My clients want Results… My clients want reliable, repeatable and responsive results. So when a new client comes to me the typical situation is it’s either too many errors in their system, it takes too long so it’s too time consuming, or their process is not adequate or they don’t have a process at all to do the job. It’s […]
Are You Still Manually Transferring Data?
The other day I went for a routine examination to a hospital and before I went, I needed to fill-in an online form with all my medical history and details. So I arrived at the hospital and then obviously chatted with the doctor.She asked me what I’m doing so I’ve explained that I’m optimising systems for […]